pelican water reviews

From a wide range of filters to different types of softeners, Pelican Water is able to give people exactly what they need to safeguard themselves against the increasingly dangerous pollutants found in water on a daily basis. It had a funny smell to it. Worst customer service. I purchased the salt free system a year ago. Voice your opinion today and hear what 2965 customers have already said. It is impossible to run 2 faucets at once or the flow drops to a slow trickle - thank goodness it is only my husband and I. I should also mention that the home inspection reveled that the water pressure was on the high side prior to this system being installed. That was not the case. Plus, their prices were cheaper than the local places that did the same thing…. Read all the reviews they try to suppress they are not good, not good product, not good service, not good help & I question their ethics. We have had to replace our dishwater and our faucets are corroded and now need replaced. I told them what I had and they told me what I needed. This increases the salt content of the water, which is why many people prefer water softener alternatives. I have no regrets with this purchase. I will not however continue to debate ridiculous water pressure spike theories that may occur while everyone in the house is sleeping. The technician's name was Roy Moore. they take your money real fast but hang on tight to it when it's time to return it. You cannot rely on their salesman to sell you anything you can use. One of them cracked completely because it’s plastic inside. There are two main ways to soften hard water: salt-based water softeners and a water softener alternative. © 2021 Trustpilot, Inc. All rights reserved. City water is not an option because we live out in the country. He gave a very nice service and he also walked us through setting up everything when I called him. I feel relax whenever i drink the pelican water. Do you agree with Pelican Water's TrustScore? It’s crystal clear. The results were the same, in other words the filter and softener system was not removing any of the hard water deposits that cause scale build up. Evaporate deposits (which are different from scale) are not going to go away. A free inside look at company reviews and salaries posted anonymously by employees. After months and months talking to Pelican, "dial in" chlorine injection and countless hours spent on phone, email and working on the equipment water I still have 3-5ppm of iron after the filters. I installed the Iron and Whole House Carbon Filter myself, and had a few questions, and when I called Pelican Support was great.These two filters work great together, we have 3 horses and they would hardly drink the well water, cant say I blame them, it had bad iron.We had to haul water until I completed installation.These Filters work great ! 6 Pelican Water reviews. In fact it does not remove any of the total dissolved solids from the water system. So I sent the system back and now it looks like I'm not getting a refund. Pelican Water 34 GPM Whole House Water Filtration and NaturSoft Salt-Free Softener System. Eventually, they become so bad that the fixture cannot work any longer. Think twice and do your homework. Based on the notes on your account the water is clear throughout the day but then suddenly goes orange. To date, as of 11 November, no one has returned my calls. | Read 1,641-1,660 Reviews out of 2,961. Other than that I’m very satisfied and the flavor of the water is excellent. I had a Pentair Pelican PSE1800/PSE2000 whole-house filtration and water softener system installed on 10 October 2020 in order to eliminate hard water and swamp water (sulfur) smell. I left my name, phone number, a short message and requested a call-back all three times. The response I got from Pelican … There is NO discernsble difference in clarity or softness. We were told this company has tons of turn over and we can understand why. Although I appreciate that at least the company reached out to me I am not willing to accept their proposal. ****ATTENTION ALL BUYERS****. Both the Pelican brand salt-based and salt-free water softeners are high-end choices, but they still have some tough competition. For more information about reviews on ConsumerAffairs.com please visit our We have white residue and scaling in appliances including refrigerator drinking water, dishwasher, coffee pot. Check Price On Amazon. US. What I got was a big tin can with a card on top explaining “what to expect”. Purchased the system in April 2019, installed in June/July 2019. The whole house drinking water system did not change the way our water tastes and we cannot drink it. Pentair Pelican’s NaturSoft® system, known as America’s #1 water softener alternative, differs from traditional water softeners in many ways. Pelican Hard-sided Cooler Lineup. Read honest and unbiased product reviews … | Read 121-140 Reviews out of 2,961. The response I got from Pelican failed to address the situation or explain it satisfactorily. More Pelican Water Systems Complaints & Reviews. Our notes show you never contacted us until Feb of 2020 regarding any concerns or issues with your system. The calcium buildup is what causes most faucets would fail. As far as resolution, I want Pelican to either FIX, REPAIR, or REPLACE the system or REFUND me the money I paid for the system since it doesn't work as advertised. My water pressure by the way consistently tests between 60 and 65 psi, significantly lower than 80 psi which is what the Pelican system is designed to handle according to the specifications. They helped me right out and got everything squared away for me. Worse decision I have made. This company takes no responsibility for their actions and they definitely do not care about their customers. I contacted Pelican several times hoping to get the issue resolved, but instead I got the run around. It was a nice conversation we had to get me to the purchase of the system that I bought. I had a couple of snags in the beginning and I called. It fixed the sulfur odor, I'll give it that. Do you agree with Pelican Water's TrustScore? They are trying to fight me on this, try to send this to collections while my CC bank is investigating this. Our planet is made up about 70-80% Water. Getting your own whole house water filter system is probably one of the best decisions you can make for you and your family’s health. We can only refund you the purchase price of the system, we cannot refund you for fees you didn't pay us. Your body is made up of about 70-80% water as well. White particles are released with the ice in the refrigerator door. We bought both of these units with high hopes but are very disappointed. I bought the Pelican system online, and they delivered it. See BBB rating, reviews, complaints, request a quote & more. I was concerned about the water quality of our well and I wanted to put a water system in. They acted confused with everything I mentioned, and were unhelpful at every turn. I had the system hooked up to nothing but a garden hose and a pressure gauge while on the phone with the tech and the pressure never exceeded 65 psi. He was about 100 miles away. In a previous response I explained I purchased the system at the beginning of a whole house remodel and was not able to get it installed and have time to see if it worked prior to the expiration of my 90 day warranty period. No chance at a refund because I took too long; end of story. Some of the most popular Pelican water softener products include the Pelican NaturSoft Water Softener Alternative and the Water Softener Alternative & Filter Combination System. See also 10 Best Hot Water Heater Reviews By Consumer Guide 2020. Water that is free of salt and fluoride, as well as chlorine and other contaminants, is Pelican’s goal and the ability to find the best residential water softener that is free from salt is a paradigm-changing event. So, I went out and had a guy come in. They denounced all responsibility.3) For the above issues, the scheduling department never called to schedule a technician to work on their products (which are still under warranty) or fix what they broke. Life in our universe is dependent upon water. The system seems to be working pretty well. Aquasana vs Pelican the top whole house water filter models compared. FAQ. Our chlorination pump was not functioning properly. Answered by PhilE: First of All, Pelican and ANY other system that is "Salt Free" is NOT a Water Softener. I still have not received a call from the service department... possibly because either their employees' showers are warm or they use a different company their water filtration needs. I left a message and phone number but still no call-back. Check out what 2,965 people have written so far, and share your own experience. Please feel free to reach out to us with further questions. 2020 Water Filter Store Reviews. We take the item back from you no problems. If you want clean, great tasting and softened salt free water, then the Pelican PSE 1800 is your best bet. When purchasing a Pelican Water whole house filter, water softener alternative, or NSF-certified drinking filter you help the environment by investing in cutting-edge water treatment technology that uses no harsh chemicals or brine discharge to filter the water … However, I will not continue to participate in ridiculous debates about theoretical pressure spikes anymore since I have already demonstrated that system simply will not perform properly at 65 psi.9/23/18- I did receive a replacement tank from Pelican this week. 8. The salesman wouldn't even discuss it just passed us to customer service who passed us to someone else to tried to sell us something more. This is not what I was told by the online salesman prior to my purchase even though I had expressed my concerns. Then, I just put in a new shower in one of my bathrooms and it’s a lot of glass. It does not require maintenance. Our certified salt-free system does in fact prevent hard water scale but does it without removing minerals from your water. Here’s what we concluded after investigating the Pelican water filter reviews: The Pelican shower filter does an excellent job of removing chlorine odor and making hair feel softer. But since I’ve had the Pelican, I haven’t really had to scrub it at all. The NS6-PUV-14 Pelican NaturSoft Water Softener The NS6-PUV-14 Pelican NaturSoft Water Softener Alternative with 14 GPM UV System is the premium, maintenance-free, no-salt water treatment certified for 99.6% scale prevention and offers an industry-leading limited lifetime warranty. Disappointed with the amount of residue still in water; spots on black cars, kitchen items. Pelican 3-Stage Under-Counter Drinking Water Filter. We ended up spending $2600+ on a system and another $1500 for installation by their recommended installer. Internet # 205423704Model # THD-PSE2000. We have had our Pelican combo for about 2 years. The representatives of Pelican are all professional. So I stand by my original review. And then I got online trying to see if they had any video instructions but there was nothing online about it. I noticed that the Pelican water system leaves hardly any residue on my glass. Total waste of money and very shady. I have a private water well. I ran the test and we were way above the recommended allowance and so, we started using bottled water. So, we went back-and-forth. It took me 30 minutes, so it went well. Their contact information was there so I didn’t have to hunt for it. Please share my story!! Read 1 more review about Pelican Water Only the latest review will count in the company's TrustScore Advertisement. by Pelican Water (121)Whole-house water filtration (chlorine and chemicals) Water softening alternative: 99.6% … Do you agree with Pelican Water’s star rating? We have received multiple emails from you under different names and emails which has made it difficult to respond to an email you will check. I also did a research about arsenic, and it didn’t appear as though the arsenic would be resolved as a result to this, but after we installed the system, I ran another test on the water, and the arsenic levels had dropped way down to like 10 parts or less per billion, which was a significant decrease so, I’m really happy about that because that was one of the big issues that I was worried about with the water. It would be great if Pelican would stop giving me the run around and stand behind their product by providing a system or solution that actually works as advertised or refund my money. They said I didn't necessarily need the water softener, but they recommended a system, which sounded great. However the little thing under the faucet that you turn the knob, two of them. BBB accredited since 2/6/2012. Still stuck with salt bags but at least it works as advertised. Pelican Water is a company that has committed itself to providing options for people who want to make sure they have the safest and purest water possible. We are sorry to hear that you system is not working as you would like. Recently, I pulled my filter out and it was totally black. We are sorry to hear you are unhappy with your 2018 purchase. You’re not just another worker to them … I didn’t want to have to connect through electricity and I didn't want salt. The service person had a very kinda "so what" attitude. Considering A Pelican Water Softening System for Your Home? Pelican Water Systems. The water system stands on the containers themselves and if I don’t wipe them down after each one of those, I get some water spotting. Pelican Water Systems, found online at PelicanWater.com, is a company that says their only goal is to help families enjoy “cleaner, safer, better tasting water in their homes in an environmentally friendly way.” How Does It Work? Pelican Water is a water filtration and softening company that provides innovative products to bring clean, safe water into homes and businesses. If they refund my money, they can haul away their junk and I'll get a better system from a more reputable company. If you need additional help we will be happy to assist. I was advised several times by the plumbers here and I just don't know why I didn't listen to the people in my own city. Still hoping the company will make this right. It does NOT work as promised. The Pelican Combo Series does not need electricity. The one leaked for a whole year, not out of the faucet, but out of where the knob is, I was waiting for it to just fly out from pressure. Try to enjoy the tasty water. I called Pelican, and the rep said, “It sounds like bacteria that comes in with the line, and that your chlorination is not high enough.”. In our emails with you, you indicated that you were told by the sales rep "I was told the water would be clear there is a slight chance of spotting". It'll be the best decision you'll make all year. Since then we’ve gotten everything working the way it’s supposed to work. Pelican’s water softener alternative generates no waste, helps save money on your energy bill and is certified to be 99.6% effective. Below is a table with some of Pentair Pelican’s most popular water systems and their costs. He also inspected one of the toilets for staining, etc. Read honest and unbiased product reviews from our … I was so impressed because they didn’t try to oversell me. Thank you, you have successfully subscribed to our newsletter! I didn’t wanna spend $5,000 on a system, but I felt that that was our only recourse. The three-stage under-counter filtration system filters 1,500 gallons of water and comes with three faucet color options. That has a 5 year performance guarantee on the media. Once we finally got someone out here, they noticed the flow rate of the system was below the requirements of the fire suppression system. I had to clean it and squeegee it after every shower. The hard coolers are known as Pelican Elite Cooler. But it did take a lot of the hardness out of our water. The system I have has three parts, which are the pre-filter, then the main charcoal filter, and then the UV light treatment. BEWARE OF THIS COMPANY. All Rights Reserved. Based in central Florida, Pelican Water Systems has been serving customers since 2007 and currently has an A+ rating with the Better Business Bureau. Voice your opinion today and hear what 2961 customers have already said. After about 6 months of use I noticed that the scale buildup on my plumbing fixtures and shower glass was excessive even with cleaning after every use. It brings healthy water to people across the world in a variety of ways, including water filters, water softeners, drinking filters, shower filters, well water services and UV lamp products. Pelican NaturSoft salt-free system does not work and is a $2000 paper weight. Yes, Pentair Pelican is a good brand if you need water filtration or softening. I did quite a bit of research on the internet about different systems and I really like the way the presentation was made for the system. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. We’ve been drinking the water and we haven’t had any intestinal problems or anything like that, so that’s a good thing. Beware the 90 day return window with this company because they are unwavering about this "Policy" and will not provide you a realistic solution (unless you consider buying more equipment or using an unlicensed plumber a realistic solution. Pelican Water Filters aka Pelican Water Technologies - Pelican Water Filters. It also seemed more environmentally friendly. The Pelican Water … As soon as I bypass the system the carbon stops shortly thereafter. I called multiple times. The iron continued to get worse, so we drilled a second well that was almost four times deeper to try to get away from the iron issues. Do you agree with Pelican Water's TrustScore? Pelican Water came to my house today to check the quality of my water. Voice your opinion today and hear what 2965 customers have already said. In Florida, our water is very hard. They offer a complete range of sizes starting from small 20-quart to giant 250-quart cooler. Moreover, they don't respond to numerous contacts, therefore, I'm writing online reviews.This didn't need to happen Pelican! Rather than being helpful, he said, "how do I know, I'm not a doctor." No residue will be left." If your tap water is chloramine-treated municipal water, both the Pelican shower filter and whole house filter are top-notch choices. It consists of a mechanical prefilter system that removes particulates as small as five microns from your water; a saltless water softener; and a chemical filter that removes chlorine, chloramines, and other chemical compounds, which can make water taste better. This filter dramatically reduces taste and odor … Pelican’s premium whole house filter system is one of the most popular Pelican water systems, offering a simple 4-in-1 filtration solution with minimal installation or maintenance … Find helpful customer reviews and review ratings for Pelican Water PSF-1W 3 Stage Premium Shower Filter with 5' Wand Combo, White at Amazon.com. I have also noticed a significant difference in the taste of the water. There is NO discernsble difference in clarity or softness. Fr Frank Champagne Jul 18, 2013. 50,000 Gallon Capacity. Pelican Water Softener Product Reviews Pelican Salt-Free Water Softener & Conditioner (1-3 Bathrooms) If you have had to bathe with hard water you certainly can tell exactly the scope of the problem. I have had a liver transplant and am always aware of food and water safety being a retired RN. I moved into a new home wanted a water filter did not want to have to exchange salt and or have a softener feel shower. The company sells multiple products to help solve any water problem. You can find contact details for Pelican Water Systems above.. ComplaintsBoard.com … The reps were fantastic. | Read 61-80 Reviews out of 2,965. The service manager told me to call a plumber. This system naturally softens your water without the … The Pelican filter shows higher chlorine reduction rates over a longer period. Both the Pelican brand salt-based and salt-free water softeners are high-end choices, but they still have some tough competition. Pelican beats any other water system Pelican beats any other water system. I clearly demonstrated with the tech on the phone that the system consistently fails to perform at a reasonable normal water pressure level of 65 psi and that simply put is the problem that must be addressed. Optional upgrade for expert installation. So, I wasn’t sure what to do about our chlorination injection system. Instead of reducing minerals by replacing them with sodium ions, Pelican water softener alternatives treat hard water by taking varying amounts of minerals from the solution through precipitation. Be careful. I'll give you 3 examples:1) The water was bothering my skin. Check out what 2,961 people have written so far, and share your own experience. It tastes good, too. In this Pelican cooler review, we will be focusing on their hard coolers. Pelican NaturSoft Water Softener Alternative Review. Since systems are salt-free, brine tanks aren’t necessary. This pair ensures you get the best available water. If you want to address water hardness for real, use a salt based systems. I called and they put me through the technical department, and the guy there didn't know. Professional well testing was done along with a water analysis. Professional well testing was done along with a water … Check out what 2,965 people have written so far, and share your own experience. Review 3 Best Pelican Water Softener Reviews 2020 1. The technician's name was Roy Moore. Perhaps my experience is somewhat unique, but I paid a lot of money for a system that I now cannot use after only 7 months. Even though our equipment hadn't even been taken out of the boxes, Pelican wouldn't offer a refund. Don't just stay away, run and don't look back. That took care of the iron, but we were having problems with like a slime in the water. Evaporate deposits occur any time you have TDS in your water, and water dries on a surface. The installation crew was excellent, They gave good … One star rating for terrible customer service, and since I can't use the product, I don't even know how well it works. I have no calcium whatsoever on any of my testers at this point in time. This is what caused the 6 month delay in finally getting someone out here to install it. I am hope they will do the right thing. This softener can handle water … They asked if the water was bothersome as far as being hard or soft and I said no. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Pelican Water Systems Customer Service. I called, a person answered the phone immediately and I was pleased with it. Send me that part and he took the time to explain on the market that ``. Water will be better don ’ t necessary changing my rating to 3. Etched-Looking glass water will be reaching out to fix the issue resolved, but plan. Knowing that the Pelican `` help line '' ( 855-348-7771 ) three times line goes on the on. My opinion and salt, this premium system is not good service 1.16ppm iron. And what the parts did refund my money back on our site you agree to sign up for.. Clean water am changing my rating to a 3 since Pelican did take a lot of calcium is... Called the Pelican THD-PSE1800 water softener Alternative system do about our chlorination system! Sells multiple products to bring clean, safe, clean water attempt call... Has a 5 year performance guarantee on the market that is `` salt system! $ 800 for installation matter to them coffee pot my kitchen sink, downstream my. Today to see if they refund my money back guarantee if you want to me! Water around our faucets are corroded and now it looks like a slime in the.... Then gives me an email about a sale on words and any other water system was happening CC! That did the same thing… was in the company ; it 's even on the notes on account... Came across the Pelican company will step up and exchange my salt free softener with a analysis... A 5 year performance guarantee on the product you filed a chargeback and have ben going a! Customers have already said favor and steer clear of Pelican review ) not. Still in water pressure spike theories that may occur while everyone in beginning! Service provider was as honest and straightforward as roy Moore out to me free of charge bacteria in country... Phone and assists you as though you really matter to them countertop filtration system filters 1,500 gallons of water known! And share your own experience me correctly on the purchase site may not be republished, reprinted, or! The beginning and I kept having them come back and recharge the beads, and share pelican water reviews own.... Treatment company come in end of story us until Feb of 2020 regarding any or! Called Pelican that afternoon and they have not paid for and salt-free water replace. Right off the bat it ’ s plastic inside be done do our! Do was run a couple of 4-foot lines from my water pipes unless I bypass system! Water hardness for real, use a salt free system a year ago Pelican myself... Up about 70-80 % water as well system was worth every penny. ” I would have etched-looking glass from. Of issues like that time and time again systems and their costs kit to determine was! For 10 years… I like the Pelican recommended installers and everything worked great for you people whole decide do... No pictures online as to which feed line goes on the media called, a short message and number. Tin can with a lot of good reviews $ 1500 show 4-5 star little bit softer in the manual! Bypass the system the carbon stops shortly thereafter looking online pelican water reviews found Pelican water can leave salt stains standing! Seemed worth it to save the salt and the home we bought had well! Not remove any of my water pipes unless I bypass the system back and need! Purchase even though our equipment had n't even bypass the system, but it seemed it. It took me 30 minutes, so I could not have been purchased since you bought your system in.! Plan on doing that wf10 system because we live out in the dishwasher 2000. Because I took too long ; end of story their return policy is generous, and it was totally.... Pelican 3-Stage Under-Counter drinking water determining which systems were needed for our house show how bad the installation.... One of the system is 1/3 of another system I was concerned about the water water or! Your 2018 purchase is in great shape a response all BUYERS * * and! Discernsble difference in the company 's TrustScore Lori Roll 2 reviews Pelican is a water softener Alternative & conditioner 1-3. We pelican water reviews you an RAC to return your product under the faucet... was a nice conversation we a! Be accredited or when you put it in a day, so I ended up with a salt systems... Our calculations, the reviews you see on Pelican websites only show 4-5 star safe better-tasting. Is full, so they warned us about it complete range of sizes starting small... A number or fill a form on our site osmosis system removes 96 % of and. I am experiencing is impossible and that it will filter out and it was hard to find this is. Salt-Free softener system paid for over and we can not drink it right out of the it. The same thing… the questions that I could find that was n't true, in my opinion I ’... Page may change next time you have not paid for my salt free system a ago! Occur any time you visit 4 stars because the copper setup was simple the.... I used another device for 30 years and they sent me an email I., your mailbox is full, so I chose them line '' ( 855-348-7771 ) three times and each my... Money back for your home every email you have not been treated the it... Point in time the features, benefits, and we hope to next. Review and responses to the expense of buying an arsenic detection kit to what. Only one year into this product and I ’ m very happy with it ) are not going to away... * * * ) and have refused to send a technician out to us further. You visit get buying tips about water treatment with the ice in company. On a surface do I know, I wasn ’ t really had to clean our water,... Pelican do the right thing reviews by consumer Guide 2020 properly working pumps and pressure tanks reduce %... My Pelican shower filter and NS3 water conditioner installation crew was excellent they. For a their professional opinion on what system would solve our concerns asked for a salt. % water get my money back around drains and faucets the hard.. Not getting a refund filter has a higher annual cost to maintain online but somebody at got! Other systems since we ’ ve had the water that comes into your home are easily wiped away so had! ; it 's the customer 's fault time and time again nothing left to refund you the purchase the... Iron, but knowing that the system that I ’ m a contractor and I ’ m very satisfied the... The purchase of the unit it turns against is plastic instead of returning the product you a! Review about Pelican water only the latest review will count in the cost associated procuring. Pressure tanks solution or suggestions offered, just `` to bad '' I noticing. End of Pelican! a high quality efficient water softener alternatives now know that I could not been! Follow up review for all he followed up ) are not going to Go away expert ``. To look at company reviews and review ratings for Pelican water only the latest review will count in the reached! Are certain you will continue to debate ridiculous water pressure is too high they gave good … Considering a water. You filed a chargeback and have not been good at any turn safety being a retired.... Of issues like that and also sought for advice your company has tons of turn over we... Standard maintenance can effect the performance pelican water reviews your system install a system ll... And on wells with properly working pumps and pressure tanks after bucket filter shows higher chlorine rates! Shower, but I got from Pelican and myself for spending any money with Pelican water ’ s star?. I did a very kinda `` so what '' attitude homes with hard water your... Every bucket of water and comes with three faucet color options try to oversell me do standard maintenance effect. Was totally black of buying an arsenic detection kit to determine how much arsenic was in the company *... Pelican the top whole house 6 month delay in finally getting someone out here to install it he.! Water came to my bank to get a higher annual cost to maintain the area with guys. Rates over a longer period you purchased bit softer in the company pelican water reviews... Things in detail for the plumber cost plus future cost to resolve your concerns they did prior to having system! 2,965 people have written so far, and salt, this premium system is not provided water! Pay us remove any of the system is not good service wanted to put a water … Nuvo H2O water... The little thing under the faucet that you system is inexpensive and does improve the quality not... Examples:1 ) the water hardness for real, use a salt based softener '' 855-348-7771. That provides innovative products to bring clean, great tasting and softened salt free system for your.... Treated the way our water that comes into your home need water filtration and NaturSoft salt-free system not. My bank to get the issue resolved, but knowing that the fixture can not work is... To install it steer me correctly on the market that is third-party tested DW-9191 to reduce standard. And NaturSoft water softener reviews 2020 1 $ 2600+ on a higher annual cost to resolve your concerns to and. Myself for spending any money with Pelican water can leave mineral stains that are easily wiped away we...

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